AstroLive Privacy Policy

Astrologer Privacy Policy

Last updated: March 31, 2026

This Astrologer Privacy Policy explains how AstroLive collects, uses, stores, and shares information relating to astrologers, advisors, and other professionals who apply to join or provide services through the AstroLive platform.

Information We Collect

We may collect your name, email address, phone number, profile information, photographs, language details, areas of expertise, identity or KYC documents, bank or payout details, tax information where applicable, session records, ratings, support communications, and platform usage data.

How We Use Astrologer Information

AstroLive uses this information to review applications, verify identity, create and display public profiles, manage scheduling and service delivery, process payouts, support quality assurance, prevent fraud, investigate disputes, and comply with legal or regulatory obligations.

What May Be Shared

Certain profile information such as your display name, profile image, skills, languages, experience, pricing, and ratings may be visible to users on AstroLive. We may also share required information with payment processors, verification providers, cloud vendors, support partners, and regulators where necessary to operate the platform lawfully and securely.

Data Protection and Retention

We use reasonable safeguards to protect astrologer information from unauthorized access, loss, misuse, or disclosure. AstroLive retains professional, payout, verification, and session related records for as long as reasonably necessary to operate the platform, handle disputes, meet compliance obligations, and enforce our policies.

Your Responsibilities

You are responsible for providing accurate information and keeping your account credentials secure. You should not share private user information outside the platform or retain user data longer than necessary for service delivery and platform compliance.

Your Rights

You may request corrections to your personal information and may contact us regarding account closure or data handling questions. Some records may be retained where AstroLive is required to keep them for legal, audit, tax, fraud prevention, or dispute resolution purposes.

Contact Us

If you have questions about how AstroLive handles astrologer information, please contact support@astrolive.live.