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Last updated: March 31, 2026
AstroLive respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you use the AstroLive website, mobile applications, consultations, live sessions, support channels, and related services.
We may collect information you provide directly, including your name, email address, phone number, date of birth, gender, profile details, birth details shared for astrology services, account credentials, support requests, and any content you submit while using AstroLive.
We may also collect usage and technical data such as device information, IP address, browser type, app activity, recharge history, booking records, chat or call metadata, and payment transaction references. Where permitted by law, we may review service interactions for quality, safety, fraud prevention, and dispute resolution.
We use your information to create and manage your account, deliver consultations and digital services, process wallet recharges and payments, personalize your experience, communicate important updates, provide customer support, detect misuse, and comply with legal obligations.
We do not sell your personal information. We may share relevant information with astrologers you choose to consult, payment processors, hosting and analytics providers, customer support tools, and trusted service partners who help us operate AstroLive. We may also disclose information when required by law, to protect our users, or to enforce our terms.
We retain information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, and meet regulatory requirements. AstroLive uses administrative, technical, and organizational safeguards to protect data, but no online system can be guaranteed to be completely secure.
You may update certain profile details from your account and may contact us if you would like help correcting or deleting information that we are permitted to remove. If you choose not to provide required information, some services may not function properly.
AstroLive is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to AstroLive, please contact us so we can review and remove it where appropriate.
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date. Continued use of AstroLive after an update means you accept the revised policy.
If you have any questions about this Privacy Policy or your personal information, please email support@astrolive.live.
